Bachelor of Arts
University of Melbourne 1994
- Anthropology
- Philosophy
- History
- Politics
- English
Graduate Diploma in Computing
RMIT 1998
- Advanced Programming Techniques in C
- Object-Oriented Programming C++
- Project Management
- Database Systems
- Data Communications and Networks
Professional Certifications
- Microsoft Certified Systems Engineer (MCSE) - ID# 1668224
- MCP+I - Microsoft Certified Professional + Internet
- Cisco Certified Network Associate (CCNA) - ID# CSCO10100721
- ITIL Foundation Certificate
- ITIL Practitioner Certificate – Support and Restore
- Introduction to Project Management - PMBOK, George Washington University School of Business
Technical Training
- System Administration for Microsoft SQL Server 7.0 (832B)
- Installing and Configuring Microsoft Windows 2000 File, Print, and Web Servers (1594A)
- NetWare 4.11 Administration (520)
- NetWare 4.11 Installation and Configuration Workshop (804)
- NetWare 4.11 Design and Implementation (532)
- NetWare 4.11 Advanced Administration (525)
- Networking Technologies (200)
- Service and Support (801)
- Cisco Systems Networking Academy Program Certificate, Box Hill TAFE
- Introduction to Firewall 1 - Check Point Certified Security Administrator
- Advanced Firewall 1 - Check Point Certified Security Engineer
- ITIL Foundation course
- ITIL Practitioner support and restore course
- Microsoft Project 2007 Foundation and Intermediate
Corporate Training
- Introduction to Foreign Exchange
- Conducting Effective appraisals
- Overview of Investment Banking
- Effective Presentation Skills
- Managing Business Relationships
- A 3D Perspective to IT Service Excellence
- Managing People and Teams
- The art of coaching
- The art of motivation others
